GuidU - GuidU

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Guid

OEM

INSTRUCTION

PLATFORM

Secure Home-Use Instruction Infrastructure for Medical Devices.

Deliver a verified, supported and clinically aligned home-use environment — without building it yourself.

Home users need more than a manual

Using medical devices at home

Many chronic conditions that previously required hospital stays can now be treated at home thanks to advanced medical devices. This improves the patient’s quality of life and reduces the burden on healthcare service providers.

The Complexity Challenge

However, as medical devices become more capable, they also become more technically complex. When professional-grade technology is used in a home environment:

The risk of user error increases

Patients and caregivers are not medical professionals; technical jargon and complex interfaces can lead to mistakes.

Safety risks emerge

Incorrect calibration, skipped steps, or misunderstood alarms can compromise patient safety.

Support fatigue

Technical uncertainty creates anxiety for the patient and leads to a high volume of support requests.

Create a home-treatment instruction environment with GuidU

We provide a secure infrastructure that enables medical device manufacturers to deliver interactive, real-time guidance directly to the user’s tablet devices.

Managed single-purpose devices

Devices for end users are provisioned remotely and device usage is limited to this purpose only.

Digitally Signed Guidance

Every instruction version verified at launch. Always correct and always up to date.

Interactive Clinical Workflow

Step-by-step process guidance with video and audio — not just device buttons, but full treatment flow.

Integrated Support

Videocalls and emergency SMS messages directly from the workflow.

High Security Scalable Environment

Certificate validity checks for both user's device and backend, full SSL encryption, servers dedicated per client.

Why OEM companies choose GuidU?

Fast go-to-market

Launch a digitally-supported home-care version of your device without delay or high software development costs.

Revolutionary Care Experience

Transform your medical device from a standalone tool into a comprehensive care companion.

White-Label Branding

Maintain full brand ownership while leveraging our proven infrastructure.

Implementation model

Engage the value chain

Include nurses, physicians, support organization and other relevant parties.

Try to understand:

What really happens at home when using your device?
Where does uncertainty arise?
Where errors might occur?
Where support is needed?

Design the workflow

Map the whole treatment process
Define support points
Create a structure for interactive guidance
Approve content clinically

Build, verify and deploy

Digitally sign and version-control all content
Configure secure Single Purpose Devices
Embed integrated support channels
Launch with automated provisioning

Want to learn from our customers' success stories?

Our solution is used by the leading healthcare device manufacturers in several university hospitals in Finland and other Nordic countries. GuidU is suitable for any use case where correct usage of a device or following a specific procedure is critically important.

Contact us to learn more!

Lari Tirkkonen
Head of Growth & Customer Solutions, CEO

tel: +358 40 764 6244
lari@guidu.fi

Leads sales and customer relationships from first contact to deployment. Focuses on identifying high-impact use cases and ensuring each solution delivers clear business and clinical value.

Jyrki Suominen
Head of Product & Device Platform, CTO

tel: +358 44 033 7070
jyrki@guidu.fi

Responsible for the software platform and dedicated devices. Ensures the solution is secure, reliable, and seamless to use in demanding healthcare environments—from backend to bedside.

Tuomas Saarinen
Head of Content & Workshops

tel: +358 40 574 1000
tuomas@guidu.fi

Leads customer workshops and drives the creation of interactive instructions together with healthcare professionals and end users. Translates complex clinical workflows into clear, safe, and practical guidance that works in real-life situations.